Payment Shipment and Delivery Information

 DELIVERY INFORMATION UK AND WORLDWIDE SHIPPING!      

 FLAT RATE SHIPPING ON ALL ORDERS:  UK  £ 3.95  REST OF THE WORLD  £ 11.99

 Below is a guide to the delivery times and costs for sending out your order.The delivery charges are displayed in your shopping cart before you check out.

We are based in UK but ship all over the world.

UNITED KINGDOM: Standard delivery estimated 2-3 working days once shipped at flat rate cost of £3.95  and is a recorded tracked service with SMS updates so you know when it will arrive at your address. An Insured special delivery option is also available at the check out estimated 1 working day once shipped at a cost of £ 8.95.

EUROPEAN UNION: Orders shipped within the EU using International signed for air mail shipping usually take 7- 9 working days to arrive after being dispatched using a flat rate option of £ 11.99.  A Insured/Recorded option is available at the check out at a cost of £ 14.95.

REST OF THE WORLD: Orders shipped outside the EU using International signed for d air mail shipping usually take 9-21 working days to arrive after being  dispatched depending on which country, using a flat rate option of £ 11.99 . A Insured/Recorded option is available at the check out at a cost of £ 14.95.

THE FULL PRICE OF YOUR ORDER INCLUDING SHIPPING COST IS DISPLAYED IN YOUR SHOPPING CART BEFORE YOU SUBMIT YOUR ORDER  SO YOU  KNOW EXACTLY HOW MUCH YOU WILL PAY.

Order Turnaround

The majority of orders are shipped out within 1-5 working days but sometimes it can take a bit longer (please see details below). The reason for this is even though the majority of items on the site are in stock some items might have sold out on a different online platform or been drop shipped to a wholesale customer. In this case we would would source new stock right away from our suppliers and it could take a little longer (max 7 -9 working days), so even though this is rare it can happen. If you need an order urgent (ie next day) please email or call us prior to placing your order. By placing your order you understand and agree to our delivery terms.

Payment Options

We accept all major credit , debit cards and Paypal .We accept cheques made out to The Black Rose in Pounds Sterling and money orders through recorded delivery. If you pay with a debit or credit card make sure you but in the billing address first when checking out. There is an option to put in a separate shipping address just after if you just un-click the box that say "My delivery and billing addresses are the same". Its simple and straight forward.

You can also choose to checkout using the Paypal link. You can pay through this link with your card as a guest check out or log in and pay through your Paypal account if you got one. If you got any questions about payment on our website please contact us , we are here to help.

For bank transfers please contact us prior to ordering sales@blackrose.co.uk


 


If you have any queries regarding shipping costs just send us an email or call us on +44 (0) 208 807 3096 Mon - Fri 10am -6pm. We send an order confirmation email at the time when you place your order, and a shipping confirmation email when your order is dispatched from our warehouse.