How we process your order Except in unusual circumstances, we will send your entire order out in one go. If we do not have an item you want in stock, we will source it as soon as possible. Keeping you in touch If you supply us with an e-mail address, we will use it to inform you of the progress of your order. Shipping Please see our separate Shipping Details page. PO Boxes We do NOT deliver to PO Box addresses. Sorry. Returned Goods If you order the wrong size of garment, we will exchange it, and will charge you only the cost of posting the replacement items out to you. If you order the wrong garment, we will exchange or refund the garment cost only. In any case, you bear the cost of returning garments to us, and returned garments must be unused and in the same condition they went out. International Returns All goods returned to us from outside the UK must have "RETURNED GOODS ORIGINALLY FROM THE UK" marked clearly on the package.